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CommunicationRequirements

Page history last edited by PBworks 16 years, 2 months ago

Communication Requirements

 

Each owner in this league is here because they check email and/or IM on a daily basis. There should be no reason for an owner to continually fail to respond to emails and offers within a day.

 

Not only should all owner inquiries be responded to in a timely manner, but also the response should be clear and informative. In other words, do not simply decline a trade that you do not like. Give the other owner specific things about it that you do not like, regardless of how lopsided the offer may seem to you. Trading is a negotiating process that becomes impossible to manage if one owner has no idea why the other owner continually turns down offers. When reasoning is provided, the owners can work toward a successful agreement.

 

During The Season

 

It is expected that any email, IM, or inquiry from another league owner will be responded to within 24 hours. While this is the expectation, it can be understood if the occasional situation arises in which it is not possible to meet the 24-hour expectation. It is, however, a requirement to respond to any communication within 48 hours. The only exception to this requirement is if an owner will not have Internet access for more than 48 hours. In such situations, that owner is required to inform the league via email and/or bulletin board post that they will not have access to the Internet and the length of time that they will not be able to respond.

 

During The Off Season

 

It is expected that any email, IM, or inquiry from another league owner will be responded to within 48 hours. While this is the expectation, it can be understood if the occasional situation arises in which it is not possible to meet the 48-hour expectation. It is, however, a requirement to respond to any communication within four days. The only exception to this requirement is if an owner will not have Internet access for more than four days. In such situations, that owner is required to inform the league via email that they will not have access to the Internet and the length of time that they will not be able to respond.

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